Registration Statuses Explained
Last updated: February 25, 2026
Every registration has a status that reflects where it is in the process.
Statuses
StatusMeaning | |
Confirmed | Registration is complete. Payment collected (if applicable). Donor has a spot. |
Pending | Registration submitted but awaiting staff approval. Used on Approval Required events. Payment not yet collected. |
Waitlisted | Event or ticket type is at capacity. Registration is queued. |
Rejected | Staff declined the registration request. No payment collected. |
Cancelled | Registration was cancelled — either by the donor (if self-cancellation is enabled) or by staff. |
How Status Transitions Work
Public events: Registrations go directly to Confirmed.
Approval Required events: Registrations start as Pending, then move to Confirmed or Rejected by staff action.
Waitlisted: Set manually by staff or automatically when capacity is reached and waitlisting is configured.
Cancelled: Can be set by staff at any time on any status. See Unregistering / Cancelling a Registration.
⚠ Things to Watch For
Payment is only collected when a registration moves to Confirmed. Pending registrations have no charge against the donor's payment method.
Rejected registrations do not notify the donor automatically unless a status-update notification email is configured.