Editing a Registration

Last updated: February 25, 2026

Staff can edit certain fields on a registration after it has been submitted.

What Can Be Edited

FieldEditable After Submission

Ticket type

Yes

Ticket quantity

Yes

Custom question answers

Yes

Registrant name

Yes

Registrant email

Yes

Payment amount

No — changes to ticket type may affect the amount owed

How to Edit a Registration

  1. Open the event and go to the Registrations tab

  2. Click the registration to open it

  3. Click Edit

  4. Make changes and click Save

Changing Ticket Type on a Paid Registration

If you change a registrant from a lower-priced ticket to a higher-priced ticket, the price difference is not automatically charged. You would need to collect the difference outside of WeGive or handle it manually.

If you change to a lower-priced ticket, no automatic refund is issued.

⚠ Things to Watch For

  • Editing a registration does not re-send the confirmation email. If the registrant needs an updated confirmation, resend it manually from the registration detail view.

  • You cannot change the registrant's email to one that belongs to a different existing supporter record. Doing so would re-link the registration.

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