Discount Codes for Events

Last updated: February 25, 2026

Discount codes let you offer reduced ticket prices to specific registrants. Codes are entered by the donor during registration and applied before payment is collected.

How to Create a Discount Code

  1. Open the event and go to the Discount Codes tab

  2. Click Add Discount Code

  3. Fill in the code details (see fields below)

  4. Click Save

Discount Code Fields

Field

Description

Code

The string donors enter (e.g., STAFF2024). Case-insensitive.

Discount Type

Percentage (e.g., 20% off) or Fixed Amount (e.g., $10 off)

Amount

The discount value

Usage Limit

Optional. Maximum number of times the code can be redeemed. Leave blank for unlimited.

Applies To

Which ticket types the code applies to. Defaults to all.

How Codes Are Applied

During registration, donors see a Discount Code field on the ticket selection step. After entering a valid code, the price updates in real time. The code is locked in when the registration is submitted.

A discount code cannot reduce a ticket price below $0. If the discount exceeds the ticket price, the ticket becomes free and no payment is collected.

Viewing Redemptions

The Discount Codes tab shows the current redemption count for each code.

⚠ Things to Watch For

  • Codes are event-specific. A code created on one event does not work on another.

  • There is no expiration date field. To deactivate a code, either set a usage limit or delete it.

  • Deleting a code does not affect registrations that already used it.

  • Discount codes do not apply to add-on donations made during registration.

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