Adding Custom Questions to Event Registration

Last updated: February 25, 2026

Custom questions let you collect additional information from registrants beyond name and email — things like meal preferences, t-shirt size, emergency contact, or accessibility needs.

How to Add a Custom Question

  1. Open the event and go to the Questions tab

  2. Click Add Question

  3. Fill in the question details (see fields below)

  4. Click Save

Questions appear on the registrant details step of the registration flow, in the order they are listed.

Question Fields

FieldDescription

Question Text

The label shown to the donor

Type

See question types below

Required

If checked, the donor cannot submit without answering

Options

For dropdown and checkbox types — the choices available

Question Types

Type

Use For

Short text

Single-line free text (e.g., name of guest, company)

Long text

Multi-line free text (e.g., dietary notes)

Dropdown

One selection from a list

Checkboxes

Multiple selections from a list

Yes / No

Binary choice

Reordering Questions

Drag and drop questions on the Questions tab to change the order they appear during registration.

⚠ Things to Watch For

  • Custom questions are per-event. They cannot be shared or copied across events.

  • Deleting a question removes it and its answers from all existing registrations. Use caution on live events.

  • Questions are shown to every registrant regardless of ticket type. There is no way to show a question only to registrants with a specific ticket type.

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